“Kuch jamaa nahi!”
Ask any creative true to his creative religion and see how he reacts to this line “Kuch jamaa nahi, options nahi hai kay?”
I bet he/she would be short of tearing out his/her hair in frustration and turning red in the face with the mercury climbing higher and higher and then like a punctured balloon, the climbing temperature would suddenly dissipate in resignation – because this is a line that is as old as the hills and that he has been hearing since he was initiated into this unfathomable profession of advertising, branding and creativity.
So what does this line really mean? In client parlance, it means,” I don’t know what to make of this” OR “I can’t tell if this fits our brief/brand/product/industry” OR “ I don’t understand this” OR “I don’t know if boss will like it” OR “ I don’t like it” OR simply, “I am paying you through my nose for this so you bloody well work more”.
Whatever it means, one has to slink back quietly to one’s pad and start chewing the weathered tip of the chewed pencil and start staring into nothingness again, hoping that something will strike or fall from the skies, an option that will make the client say “Jamaa!”
Reading between the lines though, I would like to believe that as creatives we are really working for two clients– one is the target audience and the second is our client or rather, the first is the client and the second is the target audience/customer.
Since the client is the decision maker of whether your idea/name/logo will hold well, he is your primary audience. He comes with his own likes and pet peeves, whims and fancies and moods; which projects and latches onto his decision. So, if by sheer misfortune, he is in a foul mood and has fought with his missus in the morning, God help your idea! For whatever it is worth, it is not going to clear his mahogany table and is most likely to land squarely in his already overloaded trash can.
And if he, by God’s grace is in a good mood, then even your wishy-washy idea may pass his knife without getting royally butchered! So what if he asks you to marry option I and option II and come with a legally produced baby –option 3!!!
The point is that your idea/ad/campaign/name/logo has to first ‘connect’ with your client and later with the brand’s official target audience/customer. And that is the bitter truth.
From that POV, your client becomes your primary target audience and the official TA, your secondary TA. Decide who are you really working for m’friend -The client or his customer?
“ Kuch jamaa?!”